An AI assistant on WhatsApp that answers customer questions and captures leads outside office hours.
React · TypeScript · PostgreSQL
The challenge
The same questions arrived dozens of times a day, and messages sent in the evening were only answered the following morning — by which point many customers had gone elsewhere.
What we did
We built an AI assistant trained on the business's own information, with a handover to a human whenever the conversation needs one, and reporting on what customers ask.
What we built
AI responses trained on business content
Lead capture into the CRM
Handover to a human agent
Conversation reports and history
The result
Routine questions are answered immediately, day and night
Leads from evening messages are no longer lost
Staff only pick up conversations that need them
Have a similar project in mind?
Tell us what your business needs and we will scope it with you.
